Join Our Team

Build Your Future With K3 Technology

K3 Technology is a growing managed services provider based in Denver and Dallas. We partner with small and mid-size businesses to deliver managed IT, cybersecurity, cloud, and automation services.

Remote Flexible Growth Opportunities Competitive Benefits

Who We Are

K3 Technology is a growing managed services provider based in Denver and Dallas. We partner with small and mid-size businesses to deliver managed IT, cybersecurity, cloud, and automation services that help teams move faster and stay secure.

Many of the organizations we serve are in architecture/engineering/construction, healthcare, and creative industries—but we welcome great clients from any field.

Open Positions

Join our growing team and help shape the future of managed IT services.

Field Engineer

Full-time Greenwood Village, CO (On-Site) Service Delivery $60,000 - $80,000/year

The Support + Field Engineer is a critical role providing first-rate technical support to clients in a timely, efficient, and empathetic manner. This role requires extensive client interaction and travel to offices throughout the Denver and Colorado Springs Metro areas.

Key Responsibilities:

  • Provide multi-tiered technical support including troubleshooting of client, server, and stand-alone applications
  • Travel to client locations for in-person support and regularly scheduled on-site visits
  • Resolve issues related to LANs, WANs, internet connectivity, and Office 365
  • Maintain up-to-date client documentation including SOPs, knowledge bases, and environment information
  • Conduct regular audits of physical assets to ensure accuracy of inventory
  • Implement actions to mitigate security risks and vulnerabilities

Requirements:

  • Strong analytical and problem-solving skills with a passion for customer service
  • Proficiency in MS Windows, Windows Server, MacOS, Azure, Microsoft 365, Intune
  • Experience with RMM/PSA tools (NinjaRMM, HaloPSA, ConnectWise Control)
  • Familiarity with Meraki, SonicWall, Ubiquiti networking
  • MSP experience is a huge plus
  • Certifications in ITIL, CompTIA, Microsoft Azure, or Microsoft 365 are a bonus

Lead Service Delivery Engineer

Full-time Greenwood Village, CO (Hybrid) Service Delivery

Bridge the gap between hands-on technical troubleshooting and team enablement. Be a go-to problem solver for our Service Delivery team, mentor to engineers, and partner to our Support Manager.

Key Responsibilities:

  • Own and resolve complex support tickets alongside the team
  • Take ownership of high-impact, high-urgency escalations
  • Provide mentorship and technical guidance to engineers
  • Partner with Support Manager to optimize workflows

Requirements:

  • Deep experience with Azure, M365, Windows Server, networking
  • Microsoft AZ-104 and AZ-140 certifications required
  • Experience with ITIL principles and process improvement
  • Strong troubleshooting instincts and coaching abilities

Service Delivery Engineer (Tier 3)

Full-time Dallas, TX (On-Site) System Engineer

Specialize in resolving the most complex technical challenges and ensuring seamless operation of clients' critical infrastructure.

Key Responsibilities:

  • Resolve escalated issues and critical network/server outages
  • Investigate and respond to security incidents
  • Serve as trusted advisor to assigned clients
  • Mentor Tier 1 and Tier 2 technicians

Requirements:

  • Extensive IT support experience, MSP environment preferred
  • Advanced troubleshooting across Windows, O365, MacOS
  • Deep knowledge of server and network infrastructure
  • Certifications: AZ-104, AZ-700, AZ-140, Security+ are a plus

Support Engineer II (Tier 2)

Full-time Dallas, TX / Remote Technical Support

Responsible for designing and implementing scalable, reliable, and secure technology solutions working with cross-functional teams.

Key Responsibilities:

  • Respond to and resolve customer incidents via phone, email, and ticketing system
  • Provide technical support for workstations, servers, networks, and cloud services
  • Document interactions, troubleshooting steps, and resolutions
  • Escalate complex issues while maintaining communication
  • Perform routine maintenance and health checks
  • Participate in on-call rotation
  • Contribute to knowledge base and documentation

Requirements:

  • 2+ years IT support or similar technical role experience
  • Strong Windows 10/11, Windows Server, and Active Directory knowledge
  • Microsoft 365 administration experience
  • Basic networking concepts understanding
  • Excellent communication skills
  • CompTIA A+, Network+, Microsoft certifications preferred

Support Engineer I — Bilingual (Dallas)

Full-time Dallas, TX (Hybrid) Service Delivery $17 - $22/hour DOE

Be the first point of contact for our clients — triaging tickets, handling service requests, and resolving both basic and advanced IT issues. Bilingual English/Spanish required. Your high emotional IQ and sense of ownership will be key in delivering white-glove support.

Key Responsibilities:

  • Categorize, prioritize, and assign incoming support tickets based on urgency
  • Fulfill service requests: password resets, account unlocks, software installations
  • Troubleshoot basic issues including email, printer, and network connectivity
  • Advanced troubleshooting for Active Directory, Office 365, and workstation hardware/software
  • Set up new employees by provisioning accounts, configuring workstations, and assigning permissions
  • Operate Remote Management and Monitoring System to proactively identify and resolve issues

Requirements:

  • Prior IT support experience required; MSP environment highly desirable
  • Bilingual English/Spanish required
  • Strong troubleshooting skills with Windows, Office 365, MacOS (MacOS is a must)
  • Exceptional customer service and conflict-management skills
  • Relevant certifications (Apple, CompTIA A+, Microsoft) are a plus

Don't See Your Position?

If you don't see your position listed, we still want to hear from you! We're always looking for talented individuals who share our passion for technology and client service.

How We Hire

Our process is straightforward and respectful of your time. We give clear feedback and timelines at every step.

  1. Quick Intro Call
    To learn about you and your goals
  2. Skills Conversation
    With the hiring manager
  3. Practical Exercise
    Or lab relevant to the role
  4. Final Conversation & Offer
    Complete the process

Our Company Culture

At K3 Technology, we've built more than just a successful managed IT services company—we've created a culture where innovation thrives, collaboration drives results, and every team member's growth is prioritized.

Growth-Oriented Environment

We invest in our people with professional development opportunities, certification sponsorship, and clear advancement pathways.

Collaborative Excellence

Open communication culture encourages knowledge sharing, mentorship, and cross-team collaboration at all levels.

Work-Life Balance

Flexible arrangements, competitive PTO policies, and family-first approach ensure you excel professionally and personally.

Careers FAQ

Do you hire remote team members?

Many roles are hybrid with time in our Denver or Dallas offices. Some positions can be fully remote depending on responsibilities and client needs.

Do I need every certification listed?

Can I apply if I don't see an opening?

What tools will I work with?

Ready to Apply?

If you want meaningful work, clear expectations, and a team that helps you grow, we'd love to hear from you. Apply today and take the next step in your career with K3 Technology.

Life at K3 Technology

From team events to office celebrations, see what makes K3 Technology a great place to work.